Refund policy

Returns & Refunds

We want you to love your purchase! If something doesn’t work out, we’re happy to help make the return process as easy as possible.

Returns

Online purchases may be returned within 30 days of purchase for a refund or exchange.

To be eligible for a return, items should be unused, in their original condition, and with the original packaging when applicable. A receipt or proof of purchase may also be required.

A few items are final sale and cannot be returned:

  • Gift cards

  • Clearance items

If you have a question about whether an item is eligible for return, just reach out to us at hello@adornedgrace.com. We’re always happy to help.

Refunds

After your return is processed, your refund will be issued to your original method of payment.

Most refunds appear in your account within 3–5 business days, although processing times can vary depending on your bank or credit card company.

Haven’t Received Your Refund?

If you’ve received confirmation from us that your refund has been processed but don’t see it in your account yet, we recommend checking with your bank or credit card company. Sometimes there is a short processing delay before the refund appears.

Still don’t see it? Email us at hello@adornedgrace.com and we’ll be happy to help.

Gifts

If your item was marked as a gift when purchased and shipped directly to you, your return will be issued as store credit for the value of the returned item.

Return Shipping

Returns may be mailed to:

Adorned Grace
401 Hwy 80 E
Demopolis, AL 36732

As a courtesy, we’re happy to provide one complimentary return shipping label per customer each year. To request your complimentary label, simply email us at hello@adornedgrace.com.

For additional returns, you may ship the item back using your own shipping label, or contact us and we can provide a return label and deduct the shipping cost from your refund.

For higher-value returns, we recommend using a trackable shipping service so you can follow your package until it reaches us.

Exchanges

Need a different size or want to exchange your item for something else? We’re happy to help! Shipping times for exchanged items will vary depending on your location and product availability.

Questions?

We want shopping with Adorned Grace to be easy and enjoyable. If you have any questions about a return, exchange, or refund, please email us at hello@adornedgrace.com and we’ll be glad to help.